Effective date: 17.03.2025

 

This Privacy Policy describes how we collect, use, store and protect your data, as well as what rights you have with respect to your information.

 

1. Collecting information

We only collect information that is necessary to ensure the smooth operation of the messenger. This may include:

 

• Information that you provide: Your username, phone number, email address, or other information that you voluntarily provide during registration.

• Technical data: IP address, device type, operating system, access time, and other technical parameters that help us improve the quality of service.

• Usage Data: We may collect analytical information about how you interact with our service (for example, frequency of usage, number of messages sent, etc.).

We do not request or store sensitive data, such as passwords from other services, bank details, or personal documents.

 

2. Use of information

We use the collected information exclusively for the following purposes:

 

• Ensuring the functioning of the messenger.

• Improve the quality of service, fix bugs, and develop new features.

• Protect user security and prevent fraud.

• Compliance with the law and responding to requests from government agencies (only in cases stipulated by law).

We do not share your information with third parties without your explicit consent, except as required by law or necessary for security reasons.

 

3. Data Protection

We have implemented advanced encryption technologies and a multi-level security system to ensure maximum security of your data. However, as with any digital service, we recommend that you follow basic cybersecurity guidelines to further protect your account.

 

In the event of a data security incident, we will take all possible measures to minimize the consequences and notify you of the incident, if required by law.

 

4. Liability for leaks

We make all reasonable efforts to protect your data, but users should be aware that:

 

• You are responsible for the security of your accounts and data. We recommend using complex passwords, two-factor authentication, and not sharing your credentials with third parties.

• We are not responsible for leaks caused by third parties or users. For example, if your device was hacked or you gave your data to intruders, we cannot be held responsible for such incidents.

• We do not guarantee the security of your data in case of force majeure, such as hacker attacks, natural disasters or other unforeseen events.

 

 

5. User Rights

You have the right to:

 

• Request deletion of your account and associated data.

• Get a copy of your data that we store.

• Exercise the right to be forgotten (data erasure) in accordance with applicable law.

To exercise these rights, please contact our support team via email: shopotsupport@videotrade.ru

 

6. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. All changes will take effect after the updated version is published on our website or in the app. We recommend that you check this page periodically for up-to-date information.

7. Contacts

If you have any questions or suggestions about this Privacy Policy, please contact us:

 

Email address: shopotsupport@videotrade.ru

Important note: Using our messenger means that you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please stop using the service.

 

Conclusion

We strive to make the Whisper messenger as safe and convenient as possible for you. However, remember that data protection is a shared responsibility. Be careful and protect your devices and data to minimize risks.

 

Shopot Messenger

Publication date: 17.03.2025